What it costs

Every piece of advice on this site is free, and always will be. Every German letter we write is shown to you in full, with an English explanation, and you are welcome to copy it and post it yourself at no cost. You only pay when we post it for you — as registered mail, with tracking, and with the delivery record kept for you. That record is the thing you will still need a year from now, and it is the only part that costs us anything.

The rule

We charge for delivery and proof, never for knowledge.

Everything on this site that costs us nothing to give you is free, and stays free. What you pay for is the part that costs real money and real time: printing your letter, posting it as registered mail, and keeping the delivery record for as long as you might need it.

You see every letter in full before you decide anything. If you would rather copy it out and take it to a Deutsche Post branch yourself, that is a perfectly good plan and we will not get in your way.

Free, always — 19 tools

Electricity and UTAP. Doing nothing on arrival puts someone on the most expensive tariff there is. Charging to tell them that would be charging for the one sentence that saves them the most, in their first week here.

Contract terms. It is the sentence that stops someone signing twenty-four months with fourteen left. Money we could charge for it is worth less than the trust of having said it before the signature.

Bill check. The document never leaves the machine, so there is nothing for us to pay for. Charging would also mean charging someone to find out whether they are being overcharged, which is the wrong way round.

Delayed shipment. The claim exists whether or not anyone tells you. Charging to reveal that a deadline is already running would be the clearest possible case of charging for knowledge.

Lease check. Someone reading it is usually holding a pen. The value of being right at that moment is far higher than any fee, and the contract text never reaches us anyway.

When they say no. This is exactly the moment people give up. A payment page here would end the case for most of them — which is the opposite of what the tool is for.

When nobody answers. Knowing that a free arbitration route exists, and whether your dispute belongs on it, is knowledge — and knowledge stays free. Preparing and filing the German application is work, and that is where a charge would belong.

Mobile plan check. Pure information from a catalogue we already hold. Charging for it would be charging for a lookup, and it is also the tool that earns trust before anyone spends anything.

Scan a German letter. The most impressive tool here, and the most tempting to gate. It stays free because someone holding a letter they cannot read is in the worst possible moment to meet a payment page — and because a scan costs us essentially nothing. If a letter results, that letter follows the usual rule.

Traffic fines. Someone with a Bußgeldbescheid and a two-week deadline should not have to pay to find out what it means. And the USAREUR consequence is the single most useful thing we tell anyone — putting it behind a wall would be a poor trade for a few euros.

If you do not cancel. This page exists to be honest about what happens, including the parts that are not true. A paywall on it would turn it into exactly the fear-selling it argues against.

Rules you will break. Costs us nothing to tell someone something true, and this is the page most likely to be the first thing anyone reads here. Fifteen rules that carry a fine — putting those behind a wall would mean charging people for not being fined.

What to do today. A date goes in, at most three things come out. That is arithmetic rather than a service — and its whole value is that someone overwhelmed opens it and finds three things instead of forty. A payment page in front of that would defeat the purpose entirely.

Where you stand. It stores two dates in your own browser and reads them back. There is no server, no account and no cost on our side — and a paywall in front of the one page that tells someone how far through their departure they are would be the clearest possible way to lose their trust. It also has to stay free for a second reason: it is the page that stops every other tool asking for the same date again.

Departure timeline. Same arithmetic. And there is a commercial reason too: someone who sees the full twelve-process list understands how much there is, and is more likely to use the paid part for the letters inside it than someone who was charged before they could look.

Flat handover. A checklist and three sentences to write on a protocol. Charging for a checklist is how a product acquires a reputation it cannot shed.

VAT forms. Explaining a form is knowledge, and this one matters: get the VAT form wrong and the relief is gone with no way to fix it afterwards. Charging someone to avoid an irreversible mistake is close to charging for the mistake itself. The page does produce a German letter, but only to copy — nothing is posted from here, so nothing is charged. If posting is ever added, that letter follows the usual rule.

Selling your things. The private car sale contract stays free even though it would sell well. Without a valid exclusion of liability you answer for defects for two years from an address in the United States — charging for protection against that would look like charging for a way out of a trap. The contract is shown to copy; nothing is posted from this page.

Everything by situation. It is navigation. Charging for finding things would be remarkable, and it exists because a customer told us he could not find anything — which makes it a repair rather than a product.

Free to read, paid to post — 5 tools

These produce a letter. Reading it costs nothing. Sending it as registered mail, with proof of delivery, is what you pay for.

Contracts outside Germany. Guided entry in Italian, Spanish or Polish is free — it is the one place where someone genuinely cannot help themselves, because there is no dictionary route through a foreign invoice. Posting the result follows the usual rule.

Broadcasting fee. The application text is free to read and copy. We charge for posting it as registered mail — and the Beitragsservice is well known for not having received things, which is precisely where a delivery record earns its price.

Landlord letters. A defect notice without proof of delivery is worth very little, and a deposit demand even less. The proof is the product.

Cancel contracts. The original service and the one that pays for everything else. Every letter is visible in full before anything is paid, and a household with three contracts sees all three letters — that transparency is what makes the price feel fair rather than extracted.

US Forces closeouts. The steps and the explanations are free. The utility letter and the insurance letter follow the usual rule; the AAFES one is better done in person and we say so rather than selling a letter nobody needs.

The prices

One contract — 7,95 € including VAT. One cancellation letter to one provider, sent as tracked registered mail.

Includes: The German letter, laid out to DIN 5008; Registered mail with Deutsche Post tracking; Your proof of delivery, kept for you.

Several contracts — 12,95 € including VAT. Every contract on your account, in one letter per provider.

Includes: One letter per provider, naming every contract with its own end date; Registered mail with tracking for each; Your proof of delivery, kept for you.

Complete departure pack — 25,95 € including VAT. Everything above, plus the rest of what leaving Germany costs you.

Includes: Every cancellation letter you need; A check for open invoices and your account balance; Your dated departure timeline with reminders; The letters for broadcasting fee, utilities and deposit.

What we do not do

We take no commission from any provider. Whichever tariff or provider you choose, we earn exactly the same: nothing.

There is no advertising here and no tracking. There is no subscription — a tour lasts three years and you will need us perhaps six times, so a monthly charge would be the same trap we help people out of.

We do not charge for reading a letter. Someone holding an enforcement notice they cannot read is in the worst possible moment to meet a payment page.

Questions people ask

Can I just write the letter myself?

Yes, and we show you the full text so you can. What you would be doing yourself is the printing, the trip to the post office, and keeping the receipt somewhere you can find it in two years. That is exactly what the fee covers.

Why does posting a letter cost that much?

Registered mail with proof of delivery costs us just over five euros in postage alone, plus the payment fee and the cost of storing the delivery record. The margin is real but modest, and it is the only thing we earn from.

What if the provider ignores my letter?

The delivery record still proves your notice arrived and when, which is the thing that matters if the contract is later disputed. We cannot make a provider answer, and we say so plainly rather than promising an outcome we do not control.

Do I need an account?

No. Nothing here needs an account, and we do not want one from you. You give us what a letter needs and nothing else.

Related

See everything by situation