Do I get my prepaid credit back?

Usually yes, on request. You have to ask, and you need to give a bank account for the transfer.

The detail

Prepaid credit does not refund itself. Most providers pay it out if you request it in writing when you terminate.

What to do

Request it in the same message as your cancellation.

Include an IBAN that will still work after you leave.

Questions people ask

Do I get my prepaid credit back?

Usually yes, on request. You have to ask, and you need to give a bank account for the transfer.

Related

All questions